
Let me ask you something: what do you do when one of the many, many little icons on your dashboard suddenly lights up? Chances are pretty good that some part of you starts adding up the anticipated costs of whatever repairs are going to be necessary. It’s stressful and can easily throw off your day, especially if that light is immediately followed by your car breaking down.
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Small businesses have a lot of problems to worry about, including technology issues and challenges that prevent them from operating efficiently. When a problem strikes, you want to resolve it as soon as possible, period. Wouldn’t it be great if you could prevent the problem in the first place, though?
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When your business is operating the way it should, it can feel like a well-oiled machine. Unfortunately though, the second something goes wrong, it starts spitting and sputtering, and before you know it, operations are impacted to the point where you’re left wondering what to do next. If you’re constantly reacting to server crashes, downtime, and data loss, you’re not running a business—you’re prolonging the inevitable, and that’s not serving you or your customers the way they deserve.
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Before we even get into small business technology management, it’s worth noting that your typical SMB is already handling a lot. IT isn’t as simple as adding new hardware or downloading a new application; it’s managing an entire technology ecosystem that needs to operate and interact with each other. Let’s examine what goes into small business IT and what you should prioritize as a business owner.
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