Most people treat office tech like a kitchen appliance: if it turns on, it’s "fine." But in business, a computer becomes a problem long before it actually breaks.
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Running a small business is a lot like spinning plates while riding a unicycle. It’s exhilarating, but the moment one plate wobbles, the whole act is at risk. While many entrepreneurs worry about the big economic crash, the truth is that most businesses don't fail because of the economy—they fail because of internal operational leaks.
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The old adage, “if it ain’t broke, don’t fix it,” has long been outdated. Nowadays, letting your hardware slowly degrade over time without maintenance is a surefire way to create issues that ultimately increase your costs and frustrate your team members.
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The most talented employees on your payroll are subject to a specific kind of tax, one that saps their productivity and makes them feel like expensive data-entry clerks. That’s the tedium task, which is levied against employees of small businesses that use multiple tools that don’t integrate well. Ultimately, what happens is that these businesses have employees manually connect these apps in various ways, all of which waste time that would be better spent doing meaningful work.
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Do you know which apps your employees downloaded to their work devices this morning? While it’s nice to imagine your team is sticking closely to your official tech stack, in reality, your IT infrastructure likely looks a bit more chaotic. In the world of managed IT, we call this chaos Shadow IT—the use of software, hardware, or cloud services without the approval or oversight of your IT department—and while it’s usually done with good intentions, it’s a serious problem you need to nip in the bud now.
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