Lantek Blog

With the threat landscape littered with companies that don’t take their IT security seriously, it's hardly surprising that many are embracing what's known as a zero-trust policy to fortify their security measures. What exactly does zero-trust entail, and why does it prove so formidable in thwarting potential risks for your enterprise? Let's delve into this topic in today's blog post.

One sure sign of a healthy business is that it is growing—possibly to the point that your office space seems less and less spacious. Time to move!

It's remarkable, but if you were to assess the greatest threats to your business, your users would likely rank high on that list. Human error poses a significant challenge to your security because cybercriminals exploit your employees' fallibility and proneness to mistakes.

Oftentimes, a technology issue has less to do with the technology itself and more with the one using it. User error is simply one of the biggest reasons why technology support is asked for, and it’s such a common occurrence that it leads to many users becoming the butt of jokes among IT workers. People who provide IT support must practice empathy and understanding rather than foster this antagonistic mindset amongst teams.

It can be tricky to speak to your managed service provider about problems with your technology. However, you can make it easier by following some simple strategies. Today, we want to share some tips that have helped our clients communicate their issues and resolve problems as quickly as possible.

Concerns over operational expenses, particularly regarding technology, weigh heavily on many business owners. For some, these expenses can spiral out of control, leading to financial problems in vital areas of the organization. Every business needs to ask how it can rectify its IT spending to bring on a culture of overall improvement.

Your customers—both those you currently work with and those you have yet to onboard—are the key to unlocking your company’s potential. Therefore, it stands to reason that you’ll want a solution in place to help you manage the interactions you have with potential customers. This is what a customer relationship management tool, or CRM, is all about. With the right CRM, you can fully leverage your organization’s customer base to maximize profits and attract new leads.

Chances are, some of your employees operate outside the traditional office setting, whether it's occasional remote work or a permanent setup. Consequently, your business needs to furnish your team with the necessary tools and resources to ensure their success. It's a good practice to carefully evaluate the technology you provide, particularly for those who work remotely part-time, and to strategize how your team will access these resources.

One of the most dangerous types of threats is the many phishing scams you and your employees could fall victim to. While it might be tempting to poke fun at the people who succumb to seemingly obvious phishing attacks, the reality of the matter is that some phishing attacks are anything but, and they are only growing more sophisticated over time.

Managed IT services are a great way for your business to save money, but what specifically do these types of services do to have such a profound impact on your budget? The impact stems from three primary causes: a reliable level of service, a proactive stance on maintenance and management, and access to professional technicians with decades of expertise.